Our Legal Documentation Suite
This Cookie Policy is part of AAPTA SOLUTIONS LLC’s complete legal documentation suite, which includes the following pages available on our website under the Legal section:
- Terms of Use — governs your use of our website and all services
- Privacy Policy — explains how we collect, use, and protect your personal data
- Cookie Policy — this document; explains our use of cookies and tracking technologies
- Acceptable Use Policy — defines prohibited activities on our platform and hosting services
- Refund & Cancellation Policy — details our billing, refund, and cancellation terms
- Service Level Agreement (SLA) — outlines uptime commitments and support response standards
- Data Processing Agreement (DPA) — available on request for business clients and resellers
- Disclaimer — limitations on advice, content accuracy, and professional liability
All of the above documents are incorporated by reference into our Terms of Use and form part of the legally binding agreement between you and AAPTA SOLUTIONS LLC.
1. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide website owners with analytical information about how visitors use their site.
Cookies are set either by the website you are visiting (“first-party cookies”) or by third-party services running on that page (“third-party cookies”). Cookies can be either “session cookies” which are deleted when you close your browser, or “persistent cookies” which remain on your device for a set period or until you delete them manually.
In addition to cookies, we may also use similar tracking technologies such as:
- Web Beacons / Pixel Tags: Tiny invisible images embedded in web pages or emails that signal when a page or email has been opened or viewed
- Local Storage & Session Storage: Browser-based storage mechanisms used to save data locally on your device for functional purposes
- Fingerprinting: A technique that collects device attributes (browser type, screen resolution, installed fonts, etc.) to generate a unique identifier — we use this only in limited fraud prevention contexts
- SDKs (Software Development Kits): Third-party code libraries embedded in our services that may collect data for analytics or functionality
In this policy, we use the term “cookies” to refer collectively to all of these technologies unless otherwise specified.
2. Who Sets Cookies on Our Website?
Cookies on our website and services are set by:
- AAPTA SOLUTIONS LLC (First-Party): Cookies we place directly to operate our website, client portal, and services
- Third-Party Service Providers: Cookies placed by trusted vendors whose services are integrated into our website, such as analytics platforms, payment processors, live chat tools, and advertising networks
We only permit third parties to place cookies on our website where we have reviewed their data practices and are satisfied that adequate protections are in place. A list of our key third-party cookie providers is included in Section 5 of this Policy.
3. Categories of Cookies We Use
We categorize the cookies we use by their purpose. Below is a detailed breakdown of each category:
3.1 Strictly Necessary Cookies
These cookies are essential for you to navigate our website and use its features. Without them, services such as account login, billing management, and the client portal cannot function. Because they are strictly necessary, they do not require your consent and cannot be disabled through our cookie preference center.
Examples of what these cookies enable:
- Maintaining your login session so you stay signed in as you navigate the client portal
- Remembering items in your service cart or order form during checkout
- Enabling security features such as CSRF token validation to protect against cross-site request forgery
- Load balancing to distribute traffic efficiently across our server infrastructure
- Storing your cookie consent preferences so we do not re-prompt you on every visit
3.2 Performance & Analytics Cookies
These cookies collect anonymous information about how visitors use our website — which pages are visited most often, how long visitors spend on each page, and whether they encounter any error messages. All information collected is aggregated and anonymized; it does not identify individual users.
We use this data to understand how our website is performing, identify areas for improvement, and optimize the user experience. These cookies require your consent before being placed.
Analytics tools we use include:
- Google Analytics 4 (GA4): Tracks page views, session duration, traffic sources, and user behavior patterns. Data is processed by Google under their privacy terms. IP addresses are anonymized.
- Google Search Console: Tracks search performance, click-through rates, and indexing status (does not set cookies on visitor devices)
- Hotjar (or equivalent): May be used for heatmaps, scroll maps, and session recordings to understand UX patterns. Recordings are anonymized and do not capture sensitive form fields
3.3 Functional Cookies
Functional cookies allow our website to remember choices you make and provide enhanced, personalized features. They may be set by us or by third-party providers whose services we use. These cookies do not track your browsing activity on other websites.
Examples of functionality enabled by these cookies:
- Remembering your preferred language or region settings
- Storing your time zone for accurate scheduling and reporting displays in the client portal
- Remembering your chat history within our live support chat widget
- Saving your display preferences such as dashboard layout or notification settings
- Enabling embedded video playback (e.g., tutorial or onboarding videos)
3.4 Marketing & Targeting Cookies
Marketing cookies are used to track visitors across websites and display advertisements that are relevant and engaging to individual users. They are placed by advertising networks with our permission and remember that you have visited our website.
These cookies are only set with your explicit consent. If you decline marketing cookies, you will still see advertisements, but they will be less targeted to your interests.
Marketing technologies we may use include:
- Google Ads / Google Tag Manager: Tracks ad conversions and enables remarketing campaigns
- Meta Pixel (Facebook/Instagram): Tracks website events to optimize paid social campaigns and build custom audiences
- LinkedIn Insight Tag: Tracks conversions from LinkedIn ad campaigns and enables audience targeting for B2B marketing
- Bing Ads UET Tag: Microsoft’s universal event tracking for search advertising
3.5 Third-Party & Embedded Content Cookies
Our website may contain embedded content from third-party providers, such as YouTube video tutorials, Google Maps, social media share buttons, or embedded support widgets. These third parties may place their own cookies on your device when you interact with their embedded content. We do not control these cookies and recommend reviewing the relevant third-party privacy policies.
Common sources of third-party embedded cookies include:
- YouTube / Google (for embedded video content)
- Intercom, Crisp, or Tidio (for live chat and support widgets)
- Stripe or PayPal (for payment checkout flows)
- Twitter/X, LinkedIn, Facebook (for social sharing and follow buttons)
- Calendly or similar (for embedded booking widgets)
4. Cookie Reference Table
The table below lists the key cookies currently in use on aaptasolutions.com. This list is updated periodically; please check back for the most current version.
Cookie Name | Provider | Purpose | Expiry / Type |
_ga | Google Analytics | Distinguishes unique users for analytics | 2 years / Persistent |
_ga_XXXXXXX | Google Analytics | Maintains session state for GA4 | 2 years / Persistent |
_gid | Google Analytics | Distinguishes users within 24-hour sessions | 24 hours / Session |
_gat | Google Analytics | Throttles Google Analytics request rate | 1 minute / Session |
_hjSessionUser_X | Hotjar | Identifies returning Hotjar users | 1 year / Persistent |
_hjSession_X | Hotjar | Holds current session data | 30 minutes / Session |
_fbp | Meta (Facebook) | Identifies browsers for Facebook ad delivery | 3 months / Persistent |
_gcl_au | Google Ads | Tracks ad conversion events | 3 months / Persistent |
li_fat_id | Member indirect identifier for ad attribution | 30 days / Persistent | |
__stripe_mid | Stripe | Fraud prevention for payment processing | 1 year / Persistent |
__stripe_sid | Stripe | Session management for Stripe checkout | 30 minutes / Session |
intercom-session-X | Intercom / Chat | Authenticates logged-in chat sessions | 1 week / Persistent |
PHPSESSID / wp_session | AAPTA (First Party) | Server-side session management for portal | Session |
wordpress_logged_in_X | AAPTA (First Party) | Verifies login status in WordPress-based portal | Session / 2 weeks |
aapta_cookie_consent | AAPTA (First Party) | Stores your cookie consent preferences | 12 months / Persistent |
aapta_lang | AAPTA (First Party) | Stores your language/region preference | 12 months / Persistent |
Note: Cookie names may vary based on configuration. This table is indicative and updated periodically. For the most current list, visit aaptasolutions.com/cookie-policy.
5. Third-Party Cookie Providers
The following third-party services may place cookies or similar tracking technologies on your device when you visit our website or use our services. Each provider operates under their own privacy and cookie policies:
- Google LLC — Privacy Policy: policies.google.com/privacy | Opt-Out: tools.google.com/dlpage/gaoptout
- Meta Platforms, Inc. — Privacy Policy: facebook.com/privacy/policy | Opt-Out: facebook.com/adpreferences
- LinkedIn Corporation — Privacy Policy: linkedin.com/legal/privacy-policy | Opt-Out: linkedin.com/psettings/guest-controls
- Microsoft (Bing Ads) — Privacy Policy: privacy.microsoft.com | Opt-Out: account.microsoft.com/privacy
- Hotjar Ltd. — Privacy Policy: hotjar.com/legal/policies/privacy | Opt-Out: hotjar.com/legal/compliance/opt-out
- Stripe, Inc. — Privacy Policy: stripe.com/privacy
- PayPal Holdings, Inc. — Privacy Policy: paypal.com/us/legalhub/privacy-full
- Intercom, Inc. — Privacy Policy: intercom.com/legal/privacy
- YouTube / Google — Privacy Policy: policies.google.com/privacy
This list may be updated as we add or remove third-party integrations. We recommend reviewing each provider’s privacy policy for full details on how they process data collected through their cookies.
6. Your Cookie Choices & Controls
You have meaningful choices about the cookies placed on your device. Here is how you can manage them:
6.1 Cookie Consent Banner
When you first visit our website, you will be presented with a cookie consent banner. You can:
- Accept All Cookies: Consent to all categories of cookies, including analytics and marketing
- Reject Non-Essential Cookies: Only strictly necessary cookies will be set; all others will be blocked
- Customize Preferences: Toggle individual categories on or off to suit your preferences
Your preference is saved in a first-party cookie (aapta_cookie_consent) for 12 months. You can update your preferences at any time by clicking the “Cookie Settings” link in the footer of our website.
6.2 Browser-Level Controls
Most browsers allow you to control cookies through their settings. You can typically:
- Block all cookies
- Delete all existing cookies
- Set preferences to block third-party cookies only
- Receive a notification before a cookie is placed
Browser-specific instructions for managing cookies:
- Google Chrome: chrome://settings/cookies
- Mozilla Firefox: about:preferences#privacy
- Apple Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: edge://settings/privacy
- Opera: Settings > Advanced > Privacy & Security > Cookies
Please note that blocking or deleting cookies may impair your ability to use certain features of our website, including logging into the client portal and completing service purchases.
6.3 Opt-Out of Analytics Tracking
You can opt out of Google Analytics across all websites by installing the Google Analytics Opt-Out Browser Add-on, available at: tools.google.com/dlpage/gaoptout. For Hotjar, visit: hotjar.com/legal/compliance/opt-out.
6.4 Opt-Out of Interest-Based Advertising
You can opt out of interest-based advertising from participating companies through the following industry opt-out tools:
- US residents: optout.aboutads.info (Digital Advertising Alliance)
- EU/UK residents: youronlinechoices.eu (European Interactive Digital Advertising Alliance)
- Global: networkadvertising.org/managing/opt_out.asp
Note that opting out of interest-based advertising does not mean you will stop seeing ads — it means the ads you see will be less personalized to your browsing behavior.
6.5 Do Not Track (DNT)
Some browsers offer a “Do Not Track” (DNT) setting that sends a signal to websites requesting that your browsing activity not be tracked. Our website does not currently respond to DNT signals as there is no universal standard for how websites should respond to such signals. However, you can use the cookie preference tools described above to limit tracking on our site.
6.6 Mobile Device Controls
On mobile devices, you can typically limit ad tracking through your device’s privacy settings:
- iOS (iPhone/iPad): Settings > Privacy & Security > Tracking — disable “Allow Apps to Request to Track”
- Android: Settings > Privacy > Ads — enable “Opt out of Ads Personalization”
7. Cookies in Our Client Portal & Hosting Panel
In addition to our public-facing website, AAPTA SOLUTIONS LLC operates a client portal and a white-labeled hosting management panel. These platforms use cookies and session tokens for functional and security purposes, including:
- Session authentication: Keeping you securely logged in during your portal session
- CSRF protection: Preventing cross-site request forgery attacks on authenticated actions
- User preferences: Remembering your dashboard layout, notification settings, and display preferences
- Activity logging: Tracking actions performed within the portal for audit and security purposes
- Two-factor authentication state: Remembering verified 2FA status for the duration of a session
The cookies used within our client portal are strictly necessary for its operation and security. They are not used for advertising or cross-site tracking. If you are a white-label reseller using our hosting panel under your own brand, your end users may encounter these same functional cookies when accessing the panel through your branded interface.
8. Cookies on Websites We Host
AAPTA SOLUTIONS LLC provides WordPress hosting services to clients. The websites hosted on our infrastructure are owned and operated by our clients, not by AAPTA SOLUTIONS LLC. We are not responsible for the cookies or tracking technologies used on client-hosted websites.
If you are a visitor to a WordPress website hosted by AAPTA SOLUTIONS LLC’s infrastructure, the cookie practices of that website are governed by the privacy and cookie policy of the website owner (our client), not this Cookie Policy.
If you are an AAPTA SOLUTIONS LLC client and use our managed hosting services, you are responsible for:
- Ensuring your WordPress website has an appropriate cookie policy and consent mechanism in place
- Complying with applicable cookie consent laws in the jurisdictions where your website operates, including the EU ePrivacy Directive, GDPR, and UK PECR
- Auditing and controlling cookies placed by your WordPress themes, plugins, and third-party integrations
We recommend using a cookie consent plugin (such as Complianz, CookieYes, or Borlabs Cookie) on your WordPress website to manage visitor consent appropriately.
9. Legal Basis for Using Cookies
Our use of cookies is governed by the following legal frameworks depending on your location:
9.1 European Union & EEA (ePrivacy Directive / GDPR)
For visitors from the European Union or European Economic Area, our use of non-essential cookies is based on your freely given, specific, informed, and unambiguous consent, in accordance with the EU ePrivacy Directive (“Cookie Law”) and GDPR Article 6(1)(a). Strictly necessary cookies are placed on the basis of legitimate interests and are not subject to consent requirements.
9.2 United Kingdom (UK PECR / UK GDPR)
For visitors from the United Kingdom, our cookie practices comply with the Privacy and Electronic Communications Regulations 2003 (PECR) and the UK GDPR. Non-essential cookies require your consent before being placed.
9.3 United States
For visitors from the United States, our cookie practices are informed by applicable state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA), Virginia VCDPA, Colorado CPA, and similar laws. You have the right to opt out of the sale or sharing of personal information collected through cookies for cross-context behavioral advertising purposes.
9.4 India (IT Act / DPDPA 2023)
For visitors from India, our cookie practices are informed by the Information Technology Act, 2000, the IT (Reasonable Security Practices) Rules, and the Digital Personal Data Protection Act (DPDPA), 2023. Where personal data is collected through cookies, we rely on your consent as the lawful basis for processing. You may withdraw consent at any time through our cookie preference center.
9.5 Other Jurisdictions
We endeavor to comply with applicable cookie and data protection laws in all jurisdictions where we operate or where our website is accessed. If you are accessing our website from a jurisdiction not listed above and have questions about how our cookie practices apply to you, please contact [email protected].
10. Cookie Retention Periods
Cookies are retained for different periods depending on their type and purpose:
- Session Cookies: Automatically deleted when you close your browser. Used for login sessions, CSRF tokens, and temporary functional states
- Short-Term Persistent Cookies (up to 30 days): Used for remembering recent preferences and short-term analytics sessions
- Medium-Term Persistent Cookies (1–3 months): Typically used for advertising attribution and retargeting (e.g., Meta Pixel, Google Ads)
- Long-Term Persistent Cookies (6–24 months): Used for analytics identification (e.g., Google Analytics _ga), consent storage, and long-term user preference retention
You can delete persistent cookies at any time through your browser settings or our cookie preference center. Deleting cookies does not delete data already transmitted to third-party analytics or advertising platforms; to remove that data, you must contact the relevant provider directly.
11. Updates to This Cookie Policy
We review and update this Cookie Policy periodically to reflect changes in our cookie usage, new third-party integrations, legal requirements, or changes in applicable regulations. When we make material changes, we will:
- Update the “Last Updated” date at the top of this document
- Display a notification on our website’s cookie consent banner prompting you to review and re-confirm your preferences if the changes affect consent-based cookies
- Notify registered clients by email for significant changes affecting their data
We encourage you to review this Cookie Policy periodically. Your continued use of our website after changes have been posted constitutes your acceptance of the updated policy, to the extent permitted by applicable law.
Previous versions of this Cookie Policy are available upon request at [email protected].
12. Related Legal Documents
This Cookie Policy is part of a broader set of legal documents governing your relationship with AAPTA SOLUTIONS LLC. You may access the complete legal documentation suite on our website at aaptasolutions.com/legal:
- Terms of Use: aaptasolutions.com/terms-of-use
- Privacy Policy: aaptasolutions.com/privacy-policy
- Cookie Policy: aaptasolutions.com/cookie-policy (this document)
- Acceptable Use Policy: aaptasolutions.com/acceptable-use-policy
- Refund & Cancellation Policy: aaptasolutions.com/refund-policy
- Service Level Agreement: aaptasolutions.com/sla
- Disclaimer: aaptasolutions.com/disclaimer
- Data Processing Agreement: Available on request at [email protected]
13. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy, our use of tracking technologies, or your privacy rights, please reach out to us:
AAPTA SOLUTIONS LLC – Privacy & Compliance Team
Privacy Inquiries: [email protected]
General Support: [email protected]
Website: https://aaptasolutions.com/cookie-policy
We aim to respond to all cookie and privacy-related inquiries within fifteen (15) business days.
© 2025 AAPTA SOLUTIONS LLC. All rights reserved. Registered in the State of Wyoming, USA.
This Cookie Policy was last reviewed and updated on March 1, 2026.
