1. Introduction & Purpose

AAPTA SOLUTIONS LLC (“AAPTA SOLUTIONS”, “we”, “us”, or “our”) is a Wyoming-registered company founded to deliver world-class WordPress managed services and hosting to clients across the United States, India, and globally. Our platform serves a diverse community of businesses, agencies, freelancers, and developers who rely on our infrastructure to power their online presence.

This Acceptable Use Policy exists to protect the integrity, security, and availability of our services and infrastructure for all clients; to ensure our platform is not used for illegal, harmful, or abusive activities; to protect third parties from harm caused through our services; and to ensure AAPTA SOLUTIONS LLC remains compliant with applicable laws across the United States, India, the European Union, and other jurisdictions where our clients operate.

This AUP applies to all clients, resellers, white-label partners, sub-users, and any individual or entity that accesses or uses our services, whether directly or indirectly through a reseller or white-label arrangement (collectively, “Users”). By using our services, you agree to comply with this AUP. If you are a reseller or white-label partner, you are responsible for ensuring your end clients also comply with this AUP.

2. Scope of This Policy

This AUP governs your use of all services provided by AAPTA SOLUTIONS LLC, including but not limited to:

• Our website at aaptasolutions.com and all subdomains
• WordPress maintenance, support, and update services
• WordPress design and custom development services
• WordPress security services, including malware scanning, removal, and hardening
• WordPress security audit services
• Penetration testing and ethical hacking services (subject to separate Authorization Agreements)
• WordPress automation and integration services
• Shared WordPress cloud hosting services
• Dedicated RAM & CPU WordPress cloud hosting services
• White-labeled hosting management panels provided to resellers and agencies
• Our client portal, ticketing system, and all associated platforms
• Any APIs, tools, or integrations provided by AAPTA SOLUTIONS LLC

3. Permitted Uses

Our services are designed to help businesses, developers, and agencies build, maintain, and grow their WordPress-powered online presence. The following uses are permitted and encouraged on our platform:

• Hosting legitimate business websites, portfolios, blogs, and e-commerce stores
• Operating professional WordPress-based web applications and SaaS platforms
• Hosting non-profit, educational, community, and informational websites
• Running WooCommerce stores and online marketplaces for lawful products and services
• Developing and testing WordPress themes, plugins, and custom applications in staging environments
• Using our white-label hosting panel to resell managed WordPress hosting to your clients under your own brand
• Using our security and penetration testing services to assess the security of systems you own or are explicitly authorized to test
• Automating legitimate WordPress workflows and integrations with approved third-party platforms
• Hosting membership websites, online courses, coaching platforms, and subscription-based services
• Any other lawful purpose consistent with these terms and applicable law

4. Prohibited Uses — General

IMPORTANT: Violations of the prohibited use provisions below may result in immediate service suspension without refund, account termination, reporting to law enforcement, and civil or criminal liability. These restrictions apply to all users of our platform including resellers and their end clients.

The following activities are strictly prohibited on all AAPTA SOLUTIONS LLC services and infrastructure:

4.1 Illegal Activities & Content

• Hosting, distributing, or transmitting any content that violates applicable local, national, or international laws or regulations
• Engaging in or facilitating any form of fraud, identity theft, money laundering, or financial crimes
• Hosting content that infringes upon or misappropriates any copyright, trademark, patent, trade secret, or other intellectual property right of any third party
• Operating phishing websites, fraudulent e-commerce stores, fake invoice services, or any platform designed to deceive consumers
• Hosting or distributing counterfeit goods, fake documentation, or forgeries of any kind
• Facilitating illegal gambling operations in jurisdictions where such activities are prohibited
• Operating unlicensed financial services, investment schemes, Ponzi schemes, or pyramid structures
• Providing or distributing illegal drugs, controlled substances, or drug paraphernalia
• Facilitating human trafficking, forced labor, or any form of modern slavery
• Operating escort services, prostitution platforms, or services that facilitate illegal sex work

4.2 Harmful & Malicious Content

• Uploading, hosting, transmitting, or distributing any malware, viruses, ransomware, spyware, adware, rootkits, keyloggers, or any other malicious code
• Hosting botnets, command-and-control (C2) servers, or infrastructure used to coordinate cyberattacks
• Creating, hosting, or distributing exploit kits, hacking toolkits, or automated attack tools
• Hosting or distributing content designed to enable unauthorized access to computer systems, networks, or devices
• Hosting fake software downloads, trojanized applications, or deceptive software bundles
• Creating or distributing deepfakes, synthetic media, or AI-generated content designed to deceive or defame individuals

4.3 Child Safety Violations

• Hosting, distributing, uploading, transmitting, or linking to any child sexual abuse material (CSAM) or any content that sexually exploits minors
• Operating any platform that facilitates grooming, exploitation, or abuse of minors
• Hosting any content that sexualizes individuals under the age of 18, including illustrated or AI-generated content

AAPTA SOLUTIONS LLC has a zero-tolerance policy for any content involving the sexual exploitation of minors. Violations will be reported immediately to the National Center for Missing and Exploited Children (NCMEC), relevant law enforcement agencies in the United States, and the Cyber Crime division of applicable Indian authorities. We will fully cooperate with all investigations.

4.4 Hate Speech, Harassment & Discrimination

• Hosting content that promotes, glorifies, or incites violence, hatred, or discrimination against any individual or group based on race, ethnicity, religion, gender, sexual orientation, national origin, disability, caste, or any other protected characteristic
• Operating platforms designed to harass, intimidate, stalk, threaten, or bully individuals
• Hosting doxxing content that reveals private personal information about individuals without their consent
• Facilitating coordinated harassment campaigns against individuals or organizations
• Hosting content that promotes, recruits for, or funds terrorist organizations, extremist groups, or hate groups as designated by the United States, India, the EU, or the UN

4.5 Spam & Unsolicited Communications

• Sending unsolicited bulk email (spam), SMS messages, push notifications, or any other form of unsolicited commercial communication through or using our infrastructure
• Hosting services or tools designed to facilitate spam campaigns, including email harvesting tools, bulk mailers, and spam bots
• Operating open mail relays or open proxy servers that can be exploited for spam distribution
• Spoofing email headers or falsifying sender information to deceive recipients
• Using our services to scrape email addresses or personal data for marketing purposes without appropriate consent
• Violating the CAN-SPAM Act (USA), India’s TRAI regulations on unsolicited commercial communications, GDPR email marketing requirements, or equivalent laws in other jurisdictions

4.6 Network & Infrastructure Abuse

• Conducting or facilitating Distributed Denial of Service (DDoS) attacks, SYN floods, UDP floods, or any other form of network attack against any target
• Port scanning, network probing, or vulnerability scanning of any system, network, or device other than systems you own or have explicit written authorization to test
• Attempting to gain unauthorized access to any computer system, network, server, database, or account
• Exploiting security vulnerabilities in our own infrastructure or in third-party systems accessible through our platform
• Attempting to intercept, monitor, or redirect network traffic using techniques such as ARP spoofing, DNS hijacking, or man-in-the-middle attacks
• Operating IP address spoofing, traffic amplification, or reflection attacks
• Using our infrastructure as a launching pad or relay point for attacks against third parties

4.7 Resource Abuse & System Integrity

• Mining or minting cryptocurrency (Bitcoin, Ethereum, Monero, or any other digital currency) using our hosting infrastructure without our prior written authorization
• Running computationally intensive processes, bots, or scripts that disproportionately consume shared server resources (CPU, RAM, disk I/O, or bandwidth) in a manner that degrades service for other clients
• Attempting to circumvent resource limits, quotas, or fair use restrictions imposed by AAPTA SOLUTIONS LLC
• Using our infrastructure for distributed computing projects (e.g., BOINC, Folding@home) without prior written authorization
• Storing, serving, or distributing pirated software, cracked applications, serial key generators, or copyright-infringing media files
• Operating file-sharing services, torrent trackers, or peer-to-peer networks that distribute copyrighted content without authorization

4.8 Privacy & Data Protection Violations

• Collecting, storing, or processing personal data in violation of applicable data protection laws, including GDPR, UK GDPR, CCPA/CPRA, India’s DPDPA 2023, or any other applicable privacy regulation
• Operating surveillance tools, stalkerware, or covert monitoring applications designed to track individuals without their knowledge or consent
• Harvesting, scraping, or aggregating personal data from third-party websites without authorization
• Hosting services that enable unauthorized collection of biometric data, location data, or sensitive personal information
• Operating credential stuffing tools, account takeover services, or platforms that facilitate unauthorized access to user accounts

4.9 Deceptive & Manipulative Practices

• Creating or operating websites that impersonate legitimate businesses, government agencies, financial institutions, or other organizations (typosquatting, look-alike domains, etc.)
• Hosting fake review platforms, review manipulation services, or tools designed to artificially inflate or deflate business ratings
• Operating cloaking systems that present different content to search engine crawlers than to human visitors in violation of search engine guidelines
• Hosting content designed to manipulate public opinion through coordinated inauthentic behavior, including disinformation campaigns and fake news networks
• Operating black-hat SEO services, link farms, or private blog networks (PBNs) designed to manipulate search engine rankings
• Using our services to conduct click fraud, ad fraud, or artificial traffic generation schemes

4.10 Adult & Regulated Content

• Hosting adult content (pornography, explicit sexual material, or nudity) without prior written approval from AAPTA SOLUTIONS LLC
• Operating escort advertising services, sugar dating platforms, or similar adult services without appropriate licenses and prior approval
• Hosting content promoting or facilitating the use of illegal or prescription-only pharmaceuticals without proper licensing
• Operating online pharmacies that dispense prescription medications without valid prescriptions
• Hosting content related to weapons, firearms, or ammunition sales in violation of applicable laws

Note: Certain regulated content categories may be permitted with prior written approval, appropriate age verification mechanisms, and applicable licensing. Contact [email protected] to discuss your specific use case before hosting such content.

5. Penetration Testing — Special Acceptable Use Rules

AAPTA SOLUTIONS LLC offers authorized penetration testing services as part of our security service portfolio. The following rules apply specifically to the use of our penetration testing and security assessment services:

5.1 Authorized Testing Only

• Penetration testing services may ONLY be used to test systems, applications, and networks that are owned by you or that you have explicit, documented written authorization to test
• A signed Penetration Testing Authorization Agreement must be executed before any testing commences
• Testing must be strictly limited to the targets and scope defined in the Authorization Agreement
• Any deviation from the agreed scope — even if the tester discovers an adjacent vulnerability — requires written amendment before proceeding

5.2 Prohibited Testing Activities

• Using our penetration testing services or methodologies to attack systems you do not own or are not authorized to test
• Conducting denial-of-service testing against production systems without explicit authorization and pre-arranged mitigation plans
• Extracting, exfiltrating, copying, or retaining sensitive data discovered during testing beyond what is strictly necessary for reporting
• Disclosing vulnerabilities discovered during authorized testing to unauthorized third parties
• Publicly disclosing findings, exploits, or vulnerabilities without prior written consent from AAPTA SOLUTIONS LLC and the tested system’s owner
• Using credentials or access obtained during authorized testing for any purpose beyond the agreed scope

5.3 Responsible Disclosure

If, during the course of providing managed services (not authorized penetration testing), AAPTA SOLUTIONS LLC discovers a vulnerability in a client’s WordPress installation, we will follow responsible disclosure practices: notifying the affected client privately, providing prioritized remediation recommendations, and working with the client to remediate the vulnerability before any disclosure.

6. White-Label Reseller & Agency Responsibilities

AAPTA SOLUTIONS LLC permits authorized resellers and agency partners to use our hosting infrastructure and white-labeled management panel to serve their own clients. Resellers have additional responsibilities under this AUP:

• You are fully responsible for ensuring that all of your end clients comply with this Acceptable Use Policy
• You must incorporate this AUP (or an equivalent policy no less restrictive than this AUP) into your own terms of service with your end clients
• You must not represent to your end clients that activities prohibited under this AUP are permissible
• You must promptly investigate and address any reports of AUP violations by your end clients
• You must notify AAPTA SOLUTIONS LLC within twenty-four (24) hours of becoming aware of any AUP violation by your end clients that involves illegal content, security incidents, or activities that affect our shared infrastructure
• You must cooperate fully with AAPTA SOLUTIONS LLC in investigating and remediating AUP violations within your reseller account
• AAPTA SOLUTIONS LLC reserves the right to terminate or suspend a reseller’s entire account if end clients hosted under that account persistently violate this AUP

Failure to enforce this AUP with your end clients will be treated as a violation of this AUP by you personally. AAPTA SOLUTIONS LLC may take action directly against end clients, including suspending individual websites or accounts hosted under your reseller plan.

7. Email & Communication Standards

If you use our services to send email — whether through a WordPress contact form, WooCommerce transactional emails, newsletter plugins, or SMTP integrations — you must comply with the following requirements:

• All emails must comply with the CAN-SPAM Act (USA), India’s TRAI regulations on commercial communications, GDPR and ePrivacy Directive requirements for EU/UK recipients, and all other applicable anti-spam laws
• Marketing and promotional emails must include a valid physical mailing address and a functional, one-click unsubscribe mechanism
• Unsubscribe requests must be honoured within ten (10) business days
• You must maintain documented records of email consent for all marketing communications
• You must not use purchased, rented, or harvested email lists without verifiable opt-in consent from each recipient
• Transactional emails (order confirmations, password resets, service alerts) must not be used to deliver promotional content without appropriate consent
• Email headers, From addresses, Reply-To addresses, and subject lines must accurately identify the sender and not be deceptive or misleading

Exceeding our platform’s fair use email sending limits, sending from blacklisted IP ranges, or causing our IP reputation to degrade due to spam complaints may result in immediate suspension of email sending privileges.

8. Content Standards

All content hosted on AAPTA SOLUTIONS LLC’s infrastructure — including website content, uploaded files, database content, email content, and any other material — must meet the following standards:

8.1 Accurate & Non-Deceptive

• Content must not be intentionally misleading, false, or designed to deceive visitors, customers, or search engines
• Product descriptions, pricing, and service claims must be accurate and not violate consumer protection laws
• Health, medical, or financial content must include appropriate disclaimers and must not constitute unlicensed professional advice

8.2 Respectful & Non-Harmful

• Content must not harass, threaten, defame, or invade the privacy of any individual
• Content must not constitute libel or slander under applicable law
• Content must not glorify or promote self-harm, eating disorders, or suicide

8.3 Legally Compliant

• All content must comply with applicable intellectual property laws — you must have the right to host all text, images, videos, software, and other materials on your website
• Content must comply with the laws of the United States, the State of Wyoming, and any jurisdiction from which the content is intended to be accessed
• E-commerce content must comply with applicable consumer protection, distance selling, and disclosure laws
• Content must include all legally required disclosures, including affiliate disclosures (FTC guidelines), cookie notices, and privacy policies where applicable

8.4 Virus & Malware Free

• All files, plugins, themes, and code hosted on our infrastructure must be free from malware, viruses, backdoors, obfuscated malicious code, and unauthorized remote access tools
• If malware is detected on your hosted website, AAPTA SOLUTIONS LLC reserves the right to quarantine affected files and suspend the affected site pending remediation

9. Security Responsibilities

While AAPTA SOLUTIONS LLC provides robust security services, you share responsibility for the security of your WordPress website and data. You are responsible for:

• Keeping your WordPress core, themes, and plugins updated (or subscribing to a maintenance plan that includes updates)
• Using strong, unique passwords for all administrative accounts, FTP/SFTP, and database access
• Enabling two-factor authentication on your WordPress admin account and any hosting control panel access
• Promptly reporting security incidents, suspected compromises, or unauthorized access to [email protected]
• Not sharing administrative credentials with unauthorized individuals
• Removing unused plugins, themes, and user accounts from your WordPress installation
• Ensuring that any developers, contractors, or agencies with access to your website also comply with this AUP
• Maintaining your own independent backups in addition to any backup services provided by AAPTA SOLUTIONS LLC

WARNING: If your website is found to be actively sending spam, participating in a botnet, serving malware, or conducting attacks on third parties, AAPTA SOLUTIONS LLC will immediately suspend the affected website without prior notice to protect the integrity of our shared infrastructure and other clients. Restoration will only be considered after full remediation is confirmed.

10. Resource Usage & Fair Use

Our hosting plans are designed to accommodate the needs of typical WordPress websites within defined resource allocations. The following fair use standards apply:

10.1 Shared Hosting

• Shared hosting plans are intended for standard WordPress websites and are not suitable for high-traffic applications, video streaming platforms, large file repositories, or computationally intensive applications
• No single website may consistently consume more than 25% of shared server CPU or RAM resources in a manner that degrades performance for other clients
• Storing large media files (video, audio, raw photography) is not permitted on shared hosting; we recommend using a CDN or object storage service (e.g., Amazon S3, Cloudflare R2) for large media assets
• Automated scripts, crawlers, or bots that generate excessive server load are not permitted on shared hosting plans

10.2 Dedicated RAM & CPU Hosting

• Dedicated resource plans provide guaranteed CPU and RAM allocations for your exclusive use
• Even on dedicated plans, network bandwidth is subject to fair use limits as defined in your service plan
• Use of dedicated resources for cryptocurrency mining, large-scale scraping, or distributed computing remains prohibited unless explicitly authorized in writing

10.3 Bandwidth

• Bandwidth usage exceeding your plan’s included allowance will be subject to overage charges or throttling as specified in your service plan
• Deliberate generation of artificial traffic to inflate bandwidth usage or trigger overage charges is prohibited

10.4 Storage

• Disk storage must be used for active website content, databases, and backups — not for personal file storage, media archives, or backup repositories unrelated to your hosted websites
• AAPTA SOLUTIONS LLC reserves the right to request removal of content from storage that violates this policy or is unrelated to hosted website operations

11. Reporting AUP Violations

AAPTA SOLUTIONS LLC takes AUP violations seriously. We encourage responsible reporting of suspected violations to help maintain a safe and trustworthy platform for all users.

11.1 How to Report

If you become aware of any activity or content that you believe violates this AUP — whether hosted on our infrastructure or conducted through our services — please report it to us immediately:

Abuse Reports: [email protected]

Security Incidents: [email protected]

Child Safety Reports: [email protected]

Legal & Law Enforcement: [email protected]

Please include as much detail as possible in your report, including the URL(s) involved, a description of the violation, timestamps, and any supporting evidence. Reports are treated confidentially to the extent permitted by law.

11.2 Law Enforcement Cooperation

AAPTA SOLUTIONS LLC will cooperate fully with law enforcement agencies in the United States, India, and other jurisdictions in connection with lawful investigations into AUP violations. We will respond to valid legal processes including subpoenas, court orders, and government requests in accordance with applicable law. Where permitted, we will notify affected users of such requests.

11.3 Good-Faith Reporting

We will not take action against users who report AUP violations in good faith. However, submitting false or malicious reports with the intent to harm another user’s account or website may itself constitute an AUP violation.

12. Enforcement & Consequences

AAPTA SOLUTIONS LLC reserves the right to investigate suspected AUP violations and to take any action we deem appropriate in our sole discretion. Our enforcement actions may include, but are not limited to:

12.1 Graduated Response

• First Instance (Minor Violations): Written warning via email with a request to remediate the violation within a specified timeframe (typically 24–72 hours)
• Repeated or Unresolved Minor Violations: Temporary suspension of the affected website or account pending remediation
• Serious Violations: Immediate suspension without prior notice, followed by investigation and determination of whether to restore or terminate service
• Severe Violations (illegal content, CSAM, malware distribution, active attacks): Immediate permanent termination of all services without refund and reporting to law enforcement

12.2 Immediate Suspension

The following violations will result in immediate suspension without prior warning or notice:

• Hosting, distributing, or transmitting child sexual abuse material (CSAM)
• Active distribution of malware, ransomware, or exploit kits
• Active participation in DDoS attacks or other cyberattacks against third parties
• Hosting phishing pages impersonating financial institutions, government agencies, or other organizations
• Use of our infrastructure in connection with terrorism, human trafficking, or other serious crimes
• Any activity that creates immediate risk to the security, availability, or integrity of our infrastructure or other clients’ services

12.3 No Refunds for AUP Violations

If your account is suspended or terminated due to an AUP violation, you will not be entitled to any refund of fees paid. Pre-paid hosting fees and service subscription fees are forfeited upon termination for AUP violations.

12.4 Right to Investigate

AAPTA SOLUTIONS LLC reserves the right to access, review, and analyze content hosted on our infrastructure where we have a reasonable belief that an AUP violation has occurred or is occurring. Such review will be conducted only to the extent necessary to investigate and address the suspected violation, and will be handled in accordance with our Privacy Policy.

12.5 Legal Action

Where AUP violations cause harm to AAPTA SOLUTIONS LLC, our infrastructure, other clients, or third parties, we reserve the right to pursue all available legal remedies, including seeking injunctive relief and monetary damages. We will cooperate fully with law enforcement in connection with any criminal investigation arising from AUP violations.

13. Appeals Process

If you believe your account or website has been suspended or terminated in error, or if you have remediated a violation and wish to request restoration of service, you may appeal by following this process:

• Step 1: Email [email protected] with the subject line “AUP Appeal — [Your Account Name]”
• Step 2: Include a detailed explanation of the situation, evidence that the violation has been remediated (if applicable), and any other information relevant to your appeal
• Step 3: Our compliance team will review your appeal within five (5) business days and respond with our determination
• Step 4: If your appeal is successful, service will be restored within twenty-four (24) hours of the determination

Appeals are reviewed on a case-by-case basis. AAPTA SOLUTIONS LLC’s determination on appeals is final. Accounts terminated for severe violations (including CSAM, active malware distribution, and terrorism-related activities) are not eligible for appeal or service restoration.

14. Changes to This Policy

AAPTA SOLUTIONS LLC reserves the right to modify this Acceptable Use Policy at any time to reflect changes in our services, legal requirements, or emerging threats to our platform and community. When we make material changes, we will:

• Update the “Last Updated” date at the top of this document
• Notify registered clients via email at least fifteen (15) days before changes take effect (except in cases where immediate changes are required to address urgent security or legal compliance issues)
• Post a notice on our website at aaptasolutions.com

Your continued use of our services after the effective date of any revised AUP constitutes your acceptance of the updated terms. If you do not agree to any changes, you must discontinue using our services and notify us of your intent to cancel.

15. Related Legal Documents

This Acceptable Use Policy is part of AAPTA SOLUTIONS LLC’s complete legal documentation suite, all available at aaptasolutions.com/legal:

• Terms of Use — aaptasolutions.com/terms-of-use
• Privacy Policy — aaptasolutions.com/privacy-policy
• Cookie Policy — aaptasolutions.com/cookie-policy
• Acceptable Use Policy — aaptasolutions.com/acceptable-use-policy (this document)
• Refund & Cancellation Policy — aaptasolutions.com/refund-policy
• Service Level Agreement (SLA) — aaptasolutions.com/sla
• Disclaimer — aaptasolutions.com/disclaimer
• Data Processing Agreement (DPA) — available on request

16. Contact Information

For questions, concerns, or reports related to this Acceptable Use Policy, please contact us at:

AAPTA SOLUTIONS LLC — Compliance & Trust Team

Abuse & Violations: [email protected]

Security Incidents: [email protected]

Child Safety: [email protected]

Appeals: [email protected]

Legal & Law Enforcement: [email protected]

General Compliance: [email protected]

Website: https://aaptasolutions.com/acceptable-use-policy