1. Introduction & Acceptance of Terms

These Terms of Use (“Terms”, “Agreement”) constitute a legally binding agreement between you (“Client”, “Customer”, “User”, or “you”) and AAPTA SOLUTIONS LLC, a limited liability company organized under the laws of the State of Wyoming, USA (“AAPTA SOLUTIONS”, “we”, “us”, or “our”). These Terms govern your access to and use of our website located at aaptasolutions.com (the “Site”) and all services offered by AAPTA SOLUTIONS LLC, including but not limited to WordPress maintenance, design, development, security, auditing, automation, penetration testing, and cloud hosting services (collectively, the “Services”).

By placing an order, subscribing to a service plan, or clicking any “I Agree” or similar acceptance button, you acknowledge that you have read, understood, and agreed to be bound by these Terms, along with our Privacy Policy, Acceptable Use Policy, and any other policies incorporated herein by reference.

If you are entering into this Agreement on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. If you lack such authority, you must not accept these Terms or use our Services.

2. Company Information

AAPTA SOLUTIONS LLC is a Wyoming-incorporated limited liability company. For purposes of these Terms:

• Legal Entity Name: AAPTA SOLUTIONS LLC
• State of Formation: Wyoming, United States of America
• Business Type: WordPress Managed Services, Web Development & Cloud Hosting
• Contact Email: [email protected]
• Website: aaptasolutions.com

Questions regarding these Terms should be directed to our legal department at [email protected]. Service-related inquiries should be directed to [email protected].

3. Description of Services

AAPTA SOLUTIONS LLC provides a comprehensive suite of WordPress-related services. The specific services available to you will depend on the plan or package you subscribe to or purchase. Our services include, but are not limited to:

3.1 WordPress Maintenance & Support

• Regular WordPress core, theme, and plugin updates
• 24/7 website uptime monitoring and alerting
• Scheduled and on-demand website backups
• Backup restoration and disaster recovery support
• Monthly performance and health reports
• Dedicated support ticket system with response SLA as defined per plan

3.2 WordPress Design & Development

• Custom WordPress theme design and development
• WooCommerce and e-commerce development
• Custom plugin and feature development
• Website redesigns, migrations, and speed optimization
• Page builder customization (Elementor, Divi, Gutenberg, etc.)
• Mobile-responsive design implementation

3.3 WordPress Security Services

• Malware scanning, detection, and removal
• Firewall configuration and management (WAF)
• Brute force and DDoS attack mitigation
• SSL/TLS certificate provisioning and renewal
• Security hardening, two-factor authentication, and login protection
• Real-time threat monitoring and incident response

3.4 WordPress Security Audits

• Comprehensive website security audits and vulnerability assessments
• WordPress code and plugin vulnerability scanning
• Third-party integration and API security review
• Detailed audit reports with prioritized remediation recommendations

3.5 WordPress Penetration Testing

• Authorized ethical hacking and penetration testing of WordPress installations
• Black-box, white-box, and gray-box testing methodologies
• Simulated attack scenarios including SQL injection, XSS, CSRF, and privilege escalation
• Detailed penetration testing reports with CVSS scoring and remediation guidance
• Penetration testing is only performed on systems explicitly authorized by the Client
• Clients must provide written authorization before any penetration testing commences

3.6 WordPress Automation Services

• Workflow automation using WordPress hooks, cron jobs, and third-party tools (Zapier, Make, etc.)
• Automated reporting, lead capture, and CRM integrations
• Custom automation scripting for repetitive website tasks
• Integration with email marketing, payment, and booking platforms

3.7 WordPress Cloud Hosting

• Shared WordPress Hosting: Managed hosting on shared infrastructure with dedicated resource allocation
• Dedicated RAM & CPU Hosting: High-performance hosting with guaranteed dedicated compute resources
• White-labeled client management panel for server and website management
• Automated server-level backups, staging environments, and one-click restore
• Global CDN integration, server-side caching, and performance optimization
• 9% uptime SLA (as specified per hosting plan)
• Managed server updates, patches, and security configurations
• Scalable resource allocation with upgrade paths

AAPTA SOLUTIONS LLC reserves the right to modify, suspend, or discontinue any service or feature at any time with reasonable prior notice, except in emergencies where immediate action is required for security or legal compliance.

4. Account Registration & Client Responsibilities

4.1 Account Creation

To access certain Services, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information to keep it accurate
• Keep your password confidential and not share account credentials with unauthorized parties
• Notify us immediately at [email protected] if you suspect unauthorized access to your account
• Accept responsibility for all activities that occur under your account

4.2 Client Obligations

You are solely responsible for:

• Maintaining full administrative access to your WordPress installation(s) and hosting environment(s)
• Ensuring your website content, themes, and plugins comply with applicable laws and do not infringe any third-party rights
• Providing AAPTA SOLUTIONS LLC with timely access, credentials, and cooperation necessary to perform the Services
• Maintaining independent backups of your website data, databases, and files
• Notifying us promptly of any security incidents, unauthorized access, or technical issues you become aware of
• Ensuring that any third-party software or plugins on your website are properly licensed

4.3 Cooperation

You acknowledge that AAPTA SOLUTIONS LLC’s ability to perform certain Services depends on your cooperation and timely provision of access, credentials, content, feedback, and approvals. We shall not be liable for delays or failures in Service delivery caused by your failure to provide such cooperation.

5. Fees, Payment & Billing

5.1 Service Fees

Fees for Services are as specified in the applicable order form, invoice, or service plan description on our website. All fees are stated in US Dollars (USD) unless otherwise specified. AAPTA SOLUTIONS LLC reserves the right to modify pricing with at least thirty (30) days’ written notice for existing subscribers.

5.2 Subscription Plans

Many of our services are offered on a recurring subscription basis (monthly or annual). By subscribing:

• You authorize us to charge the applicable subscription fee to your payment method on a recurring basis
• Annual subscriptions are billed upfront for the full year
• Monthly subscriptions renew automatically on the same calendar day each month
• You may cancel your subscription as set forth in Section 9 of these Terms

5.3 Payment Methods

We accept major credit/debit cards and other payment methods as displayed during checkout. You represent that you are authorized to use the payment method provided. Failed payments may result in Service suspension after a grace period of five (5) business days.

5.4 Late Payments & Suspension

If payment is not received by the due date, AAPTA SOLUTIONS LLC reserves the right to: (a) suspend access to Services until payment is received; (b) charge a late fee of 1.5% per month on overdue balances; and (c) terminate the Agreement if payment remains outstanding for thirty (30) days following the due date.

5.5 Taxes

All fees are exclusive of applicable taxes, including sales tax, VAT, GST, or withholding taxes. You are responsible for paying all such taxes arising from your use of our Services. Where required by law, AAPTA SOLUTIONS LLC will collect applicable taxes and remit them to the appropriate authority.

5.6 Disputed Charges

If you believe a charge is incorrect, you must notify us in writing at [email protected] within thirty (30) days of the invoice date. We will investigate and, if an error is confirmed, issue an appropriate credit or refund.

6. Refund & Cancellation Policy

6.1 Refunds for Subscription Services

Due to the labor and resource costs involved in managed services, AAPTA SOLUTIONS LLC operates a limited refund policy:

• Monthly subscriptions: Eligible for a prorated refund for unused days within the first 7 days of the billing cycle upon written cancellation request
• Annual subscriptions: Eligible for a prorated refund for unused months within the first 30 days of the annual term
• After the applicable window above, subscription fees are non-refundable

6.2 Refunds for One-Time Services

One-time services (including design, development, security audits, and penetration testing) are non-refundable once work has commenced. If you cancel a project before work begins, you may be eligible for a full refund less any administrative fees. For partially completed projects, refunds will be calculated on a pro-rata basis relative to work completed.

6.3 Hosting Services

Hosting fees for the current billing period are non-refundable upon cancellation. If AAPTA SOLUTIONS LLC terminates your hosting account due to a violation of these Terms or our Acceptable Use Policy, no refunds shall be issued.

6.4 How to Request a Refund

Refund requests must be submitted in writing to [email protected]. Please include your account details, invoice number, and reason for the request. We aim to process all valid refund requests within ten (10) business days.

7. Acceptable Use Policy

You agree to use our Services only for lawful purposes and in accordance with these Terms. You must NOT use our Services to:

• Host, distribute, or transmit illegal content, including content that violates intellectual property rights, is defamatory, obscene, or constitutes hate speech
• Engage in spamming, phishing, or any form of unsolicited commercial communication
• Host or distribute malware, viruses, ransomware, spyware, or any malicious code
• Conduct unauthorized penetration testing, port scanning, or network attacks against any third party
• Mine cryptocurrency without explicit written authorization from AAPTA SOLUTIONS LLC
• Operate adult content platforms, gambling services, or services facilitating illegal activities
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity
• Attempt to gain unauthorized access to any system, network, or account
• Overload, interfere with, or disrupt our infrastructure, servers, or networks
• Violate any applicable local, state, federal, or international laws or regulations

AAPTA SOLUTIONS LLC reserves the right to suspend or terminate your access to Services immediately and without notice if we determine, in our sole discretion, that you have violated this Acceptable Use Policy.

8. Penetration Testing – Special Terms

Penetration testing (“PenTest”) services carry specific obligations and restrictions due to their sensitive nature:

8.1 Written Authorization Required

AAPTA SOLUTIONS LLC will only conduct penetration testing on systems and applications that are explicitly owned by or under the full administrative control of the Client. Prior to commencement, the Client must execute a separate Penetration Testing Authorization Agreement, which shall define the scope, target systems, testing methodology, timeline, and rules of engagement.

8.2 Scope Limitation

Testing is strictly limited to the targets and scope defined in the Authorization Agreement. Any deviation from the agreed scope requires written amendment before proceeding. AAPTA SOLUTIONS LLC shall not be liable for any collateral damage arising from in-scope testing activities performed in accordance with the Authorization Agreement.

8.3 Client Acknowledgment

The Client acknowledges that penetration testing activities may temporarily disrupt the availability or performance of the targeted systems. AAPTA SOLUTIONS LLC will make reasonable efforts to minimize disruption and will schedule testing windows in coordination with the Client.

8.4 Report Confidentiality

Penetration testing reports are confidential and intended solely for the Client. The Client agrees to handle reports securely and not to disclose findings publicly without written consent from AAPTA SOLUTIONS LLC, except as required by law or regulatory obligation.

8.5 Legal Compliance

Penetration testing services are provided solely for lawful security assessment purposes. The Client represents and warrants that they have all necessary legal rights and authorizations to subject the designated systems to penetration testing. Misuse of penetration testing services to compromise unauthorized systems is strictly prohibited and may result in immediate service termination and reporting to law enforcement.

9. Term & Termination

9.1 Term

These Terms are effective from the date you first accept them and continue in full force for as long as you use or access our Services.

9.2 Termination by Client

You may terminate your subscription or service plan at any time by providing written notice to [email protected] or through your account dashboard. Termination will take effect at the end of the current billing period. Except as provided in our refund policy (Section 6), fees paid for the current billing period are non-refundable.

9.3 Termination by AAPTA SOLUTIONS LLC

We may terminate or suspend your account and access to Services immediately, without prior notice or liability, for any of the following reasons:

• Violation of these Terms or our Acceptable Use Policy
• Non-payment of fees for more than thirty (30) days
• Fraudulent, abusive, or illegal activity
• Activities that threaten the security, integrity, or availability of our infrastructure or other clients’ services
• If required by law or regulatory authority

9.4 Effect of Termination

Upon termination: (a) your right to use the Services immediately ceases; (b) we may delete your account data after a thirty (30) day retention window, unless prohibited by law; (c) you remain liable for all fees incurred prior to termination; and (d) Sections 10, 11, 12, 13, 14, 15, 16, and 17 of these Terms shall survive termination.

10. Intellectual Property Rights

10.1 Client Content

You retain all intellectual property rights in your website content, data, trademarks, and materials that you provide to AAPTA SOLUTIONS LLC for the purpose of performing Services (“Client Content”). You grant us a limited, non-exclusive, royalty-free license to use, access, and process Client Content solely as necessary to perform the Services.

10.2 AAPTA SOLUTIONS LLC Intellectual Property

All intellectual property rights in our proprietary tools, platforms, processes, software, white-labeled panels, documentation, and methodologies developed or used by AAPTA SOLUTIONS LLC (“Our IP”) remain exclusively owned by or licensed to AAPTA SOLUTIONS LLC. Nothing in these Terms transfers any ownership of Our IP to you.

10.3 Custom Development Work Product

Unless explicitly agreed otherwise in a separate written Statement of Work (“SOW”), custom-developed code, themes, or plugins created by AAPTA SOLUTIONS LLC as part of a paid engagement are owned by the Client upon full payment of all applicable fees. Where third-party components (including open-source libraries) are incorporated, those components remain subject to their original license terms.

10.4 Feedback

If you provide feedback, suggestions, or ideas regarding our Services, you grant AAPTA SOLUTIONS LLC a perpetual, irrevocable, royalty-free license to use such feedback for any purpose without obligation to you.

10.5 AAPTA SOLUTIONS LLC Trademark

You may not use the AAPTA SOLUTIONS LLC name, logo, or trademarks without our prior written consent, except to truthfully identify that you are a customer of AAPTA SOLUTIONS LLC.

11. Confidentiality

Each party agrees to treat as confidential any non-public information disclosed by the other party in connection with these Terms that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and circumstances of disclosure (“Confidential Information”). Each party agrees to:

• Use Confidential Information solely for the purposes of fulfilling obligations or exercising rights under these Terms
• Protect the confidentiality of the other party’s Confidential Information using at least the same degree of care used to protect its own confidential information, but no less than reasonable care
• Not disclose Confidential Information to any third party without the disclosing party’s prior written consent, except to employees, contractors, or agents who need to know such information and are bound by confidentiality obligations no less restrictive than these Terms

These obligations do not apply to information that: (a) is or becomes publicly known through no fault of the receiving party; (b) was rightfully known before disclosure; (c) is received from a third party without restriction; or (d) is required to be disclosed by law or court order, provided the disclosing party is given prompt written notice to seek a protective order.

12. Data Privacy & Security

12.1 Privacy Policy

Our collection, use, and handling of personal data is governed by our Privacy Policy, available at aaptasolutions.com/privacy-policy, incorporated herein by reference. By using our Services, you acknowledge you have read and agree to our Privacy Policy.

12.2 Data Processing

To the extent that we process personal data on your behalf in providing the Services, we act as a data processor and you act as the data controller. You represent and warrant that you have a lawful basis for the personal data you share with us, and you have provided all necessary notices and obtained all necessary consents from data subjects as required by applicable data protection laws, including the GDPR and CCPA where applicable.

12.3 Security Measures

AAPTA SOLUTIONS LLC implements industry-standard technical and organizational security measures to protect the confidentiality, integrity, and availability of data we process. However, no security system is impenetrable. We cannot guarantee absolute security of information transmitted via the internet.

12.4 Data Breach Notification

In the event of a security breach affecting your data, we will notify you promptly in accordance with applicable law and our internal incident response procedures.

12.5 Data Retention & Return

Upon termination of Services, we will retain your data for a period of thirty (30) days during which you may request a copy of your data. After this period, we may permanently delete your data. You are solely responsible for obtaining your own data backups prior to or during the termination window.

13. Service Level Agreements (SLA)

13.1 Uptime Commitment

For WordPress Cloud Hosting services, AAPTA SOLUTIONS LLC targets a 99.9% monthly uptime availability, as specified in the applicable hosting plan. Uptime is measured as the percentage of total minutes in a calendar month during which the hosting service is available, excluding scheduled maintenance windows.

13.2 Scheduled Maintenance

We may perform scheduled maintenance that requires temporary Service interruption. We will provide at least forty-eight (48) hours’ advance notice for planned maintenance windows via email or our status page. Emergency maintenance necessary to address critical security vulnerabilities may be performed without advance notice.

13.3 Support Response Times

Support response time SLAs vary by service plan:

• Essential Plans: Response within 24 business hours
• Professional Plans: Response within 8 business hours
• Agency / Enterprise Plans: Response within 4 business hours or as agreed in a separate SLA addendum

Response time SLAs apply to initial responses and do not guarantee resolution times, which depend on the complexity of the issue.

13.4 SLA Credits

If AAPTA SOLUTIONS LLC fails to meet the uptime SLA in any given calendar month, Client’s sole remedy shall be a service credit applied to the next invoice, calculated as a percentage of the monthly hosting fee proportional to the downtime exceeding the SLA. SLA credits are not available if downtime results from: (a) Client actions or omissions; (b) Force Majeure events; (c) third-party infrastructure failures outside our reasonable control; or (d) scheduled maintenance windows.

14. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
• WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT OR DATA
• WARRANTIES THAT DEFECTS OR ERRORS WILL BE CORRECTED

AAPTA SOLUTIONS LLC DOES NOT WARRANT THAT SECURITY SERVICES, INCLUDING PENETRATION TESTING, SECURITY AUDITS, AND MALWARE REMOVAL, WILL IDENTIFY ALL VULNERABILITIES OR THAT YOUR WEBSITE WILL BE RENDERED IMMUNE FROM ALL FUTURE ATTACKS OR COMPROMISES. CYBERSECURITY IS AN EVOLVING FIELD AND NO SERVICE CAN GUARANTEE ABSOLUTE SECURITY.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, IN WHICH CASE THE ABOVE EXCLUSIONS APPLY ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AAPTA SOLUTIONS LLC, ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, OR SERVICE PROVIDERS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES
• LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL
• COST OF SUBSTITUTE SERVICES OR PROCUREMENT OF REPLACEMENT SERVICES
• UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES

AAPTA SOLUTIONS LLC’S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO AAPTA SOLUTIONS LLC IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED US DOLLARS ($100.00).

THE LIMITATIONS IN THIS SECTION APPLY EVEN IF AAPTA SOLUTIONS LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ANY REMEDY OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE MAY NOT FULLY APPLY TO YOU.

16. Indemnification

You agree to defend, indemnify, and hold harmless AAPTA SOLUTIONS LLC and its members, officers, directors, employees, agents, successors, and assigns from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

• Your use of the Services in violation of these Terms
• Your violation of any applicable law, rule, or regulation
• Your Client Content, including any claim that it infringes any third party’s intellectual property or privacy rights
• Your breach of any representation, warranty, or obligation under these Terms
• Any unauthorized penetration testing, vulnerability scanning, or intrusive activity conducted using our Services against systems you do not own or have authority over
• Any claims by your clients, customers, or end users arising from services you provide to them using our white-labeled platform

AAPTA SOLUTIONS LLC reserves the right, at your expense, to assume exclusive control of the defense of any matter for which you are required to indemnify us. You agree to cooperate with our defense of such claims.

17. Third-Party Services & Links

Our Services may integrate with, depend upon, or link to third-party platforms, tools, or services (e.g., WordPress.org, hosting infrastructure providers, payment processors, CDN providers, security tool vendors). AAPTA SOLUTIONS LLC:

• Does not endorse, control, or assume responsibility for third-party services or their content
• Makes no warranties regarding the availability, security, or accuracy of third-party services
• Shall not be liable for any loss or damage arising from your use of or reliance on third-party services

Your use of third-party services is subject to their respective terms of service and privacy policies. We encourage you to review those policies before using integrated services. Disruptions, outages, or changes in third-party services may affect our ability to deliver certain features of our Services.

18. White-Label & Reseller Terms

AAPTA SOLUTIONS LLC offers white-label managed hosting panels and services that allow you to resell our Services under your own brand to your end clients (“End Users”). If you use our Services in a white-label or reseller capacity:

• You are solely responsible for your End Users’ compliance with all applicable laws and these Terms
• You may not represent yourself as AAPTA SOLUTIONS LLC or claim any affiliation beyond a reseller relationship
• You must maintain your own terms of service and privacy policy governing your relationship with End Users
• You are responsible for all billing, support, and contractual obligations to your End Users
• AAPTA SOLUTIONS LLC has no direct liability to your End Users arising from services you provide to them
• You must not use the white-label platform to host content that violates our Acceptable Use Policy

AAPTA SOLUTIONS LLC reserves the right to modify or discontinue white-label offerings with at least sixty (60) days’ written notice.

19. Force Majeure

AAPTA SOLUTIONS LLC shall not be liable for any failure or delay in performing its obligations under these Terms to the extent that such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, pandemics, epidemics, war, terrorism, civil unrest, governmental actions, internet or telecommunications failures, power outages, cyberattacks by third parties, labor disputes, or other events beyond our reasonable control (each, a “Force Majeure Event”).

In the event of a Force Majeure Event, we will: (a) notify you promptly of the event and its anticipated duration; (b) use commercially reasonable efforts to resume Services as soon as practicable; and (c) where a Force Majeure Event persists for more than thirty (30) days, either party may terminate the affected Services by written notice without liability, subject to a refund of pre-paid fees for the affected period.

20. Dispute Resolution & Governing Law

20.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States of America, without regard to its conflict of law provisions.

20.2 Informal Resolution

Before initiating any formal dispute resolution proceeding, the parties agree to attempt to resolve any dispute, claim, or controversy (“Dispute”) informally. Either party may initiate informal resolution by sending written notice describing the Dispute to the other party. The parties will have thirty (30) days from the date of such notice to resolve the Dispute informally.

20.3 Binding Arbitration

If a Dispute cannot be resolved informally within the thirty (30) day period, the parties agree to resolve the Dispute through binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules. Arbitration shall be conducted in the State of Wyoming, or by remote means as agreed by the parties. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

20.4 Class Action Waiver

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If this waiver is found to be unenforceable, the entirety of the arbitration provision shall be null and void.

20.5 Exceptions

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction in Laramie County, Wyoming to prevent irreparable harm pending arbitration.

20.6 Time Limitation

Any claim arising out of or relating to these Terms must be filed within one (1) year after the cause of action accrued. Claims not filed within this period are forever barred.

21. General Provisions

21.1 Entire Agreement

These Terms, together with the Privacy Policy, Acceptable Use Policy, and any order forms, SOWs, or addenda executed by the parties, constitute the entire agreement between you and AAPTA SOLUTIONS LLC with respect to the subject matter hereof and supersede all prior and contemporaneous agreements, understandings, negotiations, and representations.

21.2 Amendments

AAPTA SOLUTIONS LLC reserves the right to modify these Terms at any time. We will notify you of material changes by email (to the address associated with your account) or by posting a notice on our website at least fifteen (15) days before the changes take effect. Your continued use of the Services after the effective date of the amended Terms constitutes your acceptance of the changes. If you do not agree to the amended Terms, you must cancel your subscription before the effective date.

21.3 Severability

If any provision of these Terms is held by a court or arbitrator to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

21.4 Waiver

No failure or delay by AAPTA SOLUTIONS LLC to exercise any right or remedy under these Terms shall constitute a waiver of that right or remedy. Any waiver must be in writing and signed by an authorized representative of AAPTA SOLUTIONS LLC.

21.5 Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without AAPTA SOLUTIONS LLC’s prior written consent. AAPTA SOLUTIONS LLC may assign these Terms and its rights and obligations hereunder without your consent in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets.

21.6 Notices

All notices under these Terms shall be in writing and delivered by email. Notices to AAPTA SOLUTIONS LLC shall be sent to [email protected]. Notices to you shall be sent to the email address associated with your account. Notices are effective upon transmission unless the sending party receives an automatic message indicating delivery failure.

21.7 No Agency

Nothing in these Terms creates any agency, partnership, joint venture, employment, or franchise relationship between the parties. You are an independent contractor, and neither party has the right to bind the other to any obligation.

21.8 Electronic Signatures & Consent

You agree that your electronic acceptance of these Terms (by clicking “I Agree”, subscribing to a plan, or using our Services) constitutes your electronic signature and is legally binding to the same extent as a handwritten signature under the Electronic Signatures in Global and National Commerce Act (E-SIGN) and applicable state laws.

21.9 Language

These Terms are written in the English language. In the event of any conflict between an English version and any translated version of these Terms, the English version shall control.

21.10 Beta Services

AAPTA SOLUTIONS LLC may offer certain features or services on a beta or preview basis. Beta services are provided “as is” without any warranties and may be subject to additional terms. AAPTA SOLUTIONS LLC reserves the right to modify or discontinue beta services at any time without notice or liability.

22. Contact Information

If you have any questions, concerns, or requests relating to these Terms of Use, please contact us:

AAPTA SOLUTIONS LLC

A Wyoming Limited Liability Company

General Inquiries: [email protected]

Legal & Terms: [email protected]

Billing & Payments: [email protected]

Technical Support: [email protected]

Website: https://aaptasolutions.com